Privacy Policy

1. Information We Collect

At RVSIM, we prioritize data minimization. When you create an account, deposit funds, or order virtual verification numbers, we may collect:

• • Account Information: Your full name, email address, contact mobile number, and country.
• • Payment Verification Records: UPI transaction reference (UTR) numbers, deposited amounts, and payment timestamp for transaction ledger maintenance. We do not store banking credentials or UPI PINs.
• • Order Data: Service ordered, country, assigned temporary virtual phone number, and incoming verification OTP codes.
• • Technical Logs: IP address, browser type, and operating system for security and anti-fraud monitoring.

2. How We Use Your Information

We use your information strictly to:

• Deliver temporary virtual phone numbers and route real-time incoming SMS verification OTPs via secure cellular carriers.
• Process wallet deposits and maintain balance ledgers.
• Provide customer assistance and resolve ticketing requests.
• Prevent fraudulent activities, unauthorized abuse, or denial of service attacks.

3. SMS Message Content & Disposability

Virtual phone numbers leased through RVSIM are temporary and dedicated exclusively to short-term SMS verification. We do not persistently archive or monetize private communications. Temporary numbers are recycled according to upstream telecommunication rules once the rental period expires.

4. Data Security & Retention

We implement robust industry-standard technical measures, including SSL/TLS encryption for all transmitted data, secure hashed password storage (BCrypt), and role-based access control. Sensitive authentication tokens are encrypted at rest.

5. Third-Party Disclosures

We do not sell, rent, or trade your personal information to third parties. Data is processed strictly in accordance with applicable data privacy standards and only with authorized telecommunication carriers as necessary to complete requested SMS verifications.

6. Contact Us

For any questions regarding this Privacy Policy or your personal data, reach out to our privacy compliance desk at Support Desk.